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At StuffOnLine.com we offer only quality merchandise. Defective items are always returnable for replacement within 30 days of receipt. If you receive a defective item, contact our Customer service department at: 1-800-944-2452. Our Customer service is open from 9-5 CT Monday-Friday. Or e-mail us at cservice@StuffOnLine.com Other Warranties may be offered thru the manufacturer of the product. Credit will only be issued with an authorized Return Authorization. A 20% restocking charge may apply.  Language Translators carry a 7 Day Return for any reason.


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